We've recently made updates to our email system to enhance your communication experience. To ensure that you can continue receiving important messages and announcements, including service notifications about upcoming maintenance and updates, please whitelist our email domain by following the instructions below:

  1. Check your Spam Box: If you have not been receiving our emails, we recommend checking your spam folder. Occasionally, our emails may be filtered as spam, and by marking them as ‘not spam’, you can ensure their proper delivery.

  2. Whitelisting: If our emails are not found in your spam folder, it is possible that they are being filtered or blocked by your email provider. To prevent any such issues, we kindly request you or your IT department to whitelist the following Planon email domains:


If you have any questions please contact marketing@planonsoftware.com.